Effective Date: 14th May, 2018
This Privacy Policy describes:
This Privacy Policy applies to Avatarico's games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on Avatarico.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Name of the controller: Avatarico LLC
email: support@avatarico.com
When you request a callback on Avatarico.com, we collect data from you. We use these data to contact you and to make offers more suitable for you.
Filling up the form on our website you provide us the following information:
We use these data to contact you, to make offers more suitable for you and for analytics purposes.
Apart from Avatarico, your data can be accessed by others in the following situations:
We may provide this information to our partners only with your consent. These partners process your data only at and according to Avatarico´s instructions.
These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
The following are the links to the advertising and analytics partners’ privacy policies:
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our clients or others.
Our emails are run on an opt-out basis, and we never send unsolicited emails. If you do not want to receive emails from us, you can unsubscribe from them at any time using the clear instructions found in every email we send.
If you provide your phone number requesting a callback we will call you as many times as we believe will be useful to reach you.
In most cases, we also create a Avatarico-specific ID for you when you use the Service.
To perform the contract, we process data necessary to
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below.
Ensuring a level playing field in the Service is a top priority for us. In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.
Apart from Avatarico, your data can be accessed by others in the following situations:
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Avatarico has partners to perform services for us. These partners process your data only at and according to Avatarico´s instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
The Service includes features from our partners, such as social media interaction tools and in-game advertising.
These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android).
For personalized in-game offers opt-out, you can use the options provided in the game settings.
If you request, we will provide you a copy of your personal data in an electronic format.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority for unresolved complaints.
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. They mean that the website will remember you and how you've used the site every time you come back.
If you want to know more about cookies, head to aboutcookies.org
We use cookies to keep track of what you've bought from us and what you've done on the site. Cookies also mean you can use services such as tracking your order, checking your account or topping up.
Our cookies don't hold personal information such as your name or bank details - they simply let us find that information once you're logged in. We take looking after your details seriously – we're always monitoring and improving how we protect your personal information.
To have a successful browsing experience, you must have cookies enabled on your internet browser. The more popular ones are:
You can still see the website if you choose not to enable cookies. If cookies aren't enabled, your browsing experience will be limited to just browsing our site.
You can control how you use cookies in your browser. If you don't know what browser you're using, find out by:
If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data:
IMPORTANT. Computers and VR headsets may be left running, you do not have to turn them off.
This game is not recommended for those individuals who suffer from epileptic or other kinds of fits/seizures. Players must be at least 13 years of age.
(Please review the following safety documentation on the Oculus Rift VR headset: Oculus health and safety warnings;
and for the HTC: HTC Vive safety and regulatory guide).
Some game tasks associated with color differentiation, so walkthrough may cause considerable difficulties in people suffering from color blindness.
Most of the tasks in the game is given only by voice-over narration. People with hearing impairments will be very difficult to understand what needs to be done.
Starting the game from any level. After clicking Launch and making agreements in headsets, the Operator will have the ability to hit ‘Start’ to begin the game, or select a certain level in particular. To change levels, click the arrows to the left/right:
Player Names. It’s possible to name players; their names will appear above their avatar for the duration of the game. To do this, after launching the game (players will have a ‘:)’ in front of them) and BEFORE launching any particular level (Start, Replication, etc.) you will need to, on by one, select each player screen (RED, GREEN, etc.) and enter in the player name below the center screen. Afterwards, the message “Tell me your name” will appear with the selected player. If you need to, you can correct/edit this name using the same method.
During the game you can players hints using your headset. To do so click the MIC button, then speak while holding down your click (the MIC icon will light up red):
During the replicas of the audio guide, the microphone button is temporarily unavailable.
An Operator can control a Robot in order to observe players from the side. By default the Robot Screen takes up a large portion of the screen. Player Screens are located to the left of it.
To control a Robot:
Take photos of the players and perfectly-timed screenshots; players can even pose for photos. To do so you need to remember that this takes up computing resources: it comes in the form of a tiny bit of lag on one player’s screen.
Screenshots are saved on the Operator’s Computer in the COSMOS_Screenshots folder. (If you need these screenshots, please follow the instructions here).
By default, Player Screens are located to the left of the Robot Screen. To look through the ‘eyes’ of one of the players, you will need to click on that Player’s Screen and it will expand, replacing the Robot Screen. To bring back the Robot Screen, click on the Player Screen again.
On the Reactor level an Operator can close all reactor shafts (which leaves the players just to activate it). To do so the Operator will need to click Robot View → Close Shafts. They can also launch the reactor by clicking: Robot View → Start Reactor
On the Corridors level an Operator can put together the triangle by clicking Robot View → Assemble Puzzle
On any level. If a player can no longer control where they look (they are sitting forward, but their avatar is looking sideways or vice versa, the avatar is looking foward but the player has turned to the side), ask the player to sit foward, then the operator will choose the necessary player window and click → Robot View → Recenter.
If a player has an incorrect length of hands in the game (too short or long; not coincides with real feelings of hands; player sees neck of his avatar when he is drawing out hands and etc). Ask the client to sit up straight, then select the necessary player window and click → Robot View → Hand movement scale. Move the slider to a comfortable position. Low value for people with high stature and long arms. Higher value - respectively for the small stature persons.
If player wants to change the volume of the game, then the operator can change the setting Volume: choose the necessary detective’s player window → Robot View → Volume. The default is level 1.
On the Replication and Reactor levels, the operator can teleport players to the next level. To do this you will need to select the necessary player window and click → Robot View → Teleport
On the Corridors level, the operator can move a remote player to the necessary location. To do this you will need to select the necessary player window → Robot View →
GoTo: VALVE - in the corridor towards the Red Valve
GoTo: GATE - to the end of the corridor to wait for other players
GoTo: HALL - to the hall where all players meet
GoTo: COLUMN - to the column where players will collect the figurine
On the Corridors level, the operator can help gather a piece of the key. To do this you will need to select, from the left, the necessary player window and choose “Capture Puzzle Chunk”
Important. You can only press the buttons when it’s the right time in the game. For example, don’t transfer a player to the column if the buttons haven’t appeared yet.
Put emphasis on the game’s end (after the credits have finished):
Tell them what to do next: "The game’s over. Wait just a few seconds and I will come around and help you guys take off your headphones/headsets."
In the operator’s program click EXIT, afterwhich the game will close.
After each use of the headsets we recommend cleaning the lenses with a special microfiber cloth. In addition, be sure to clean the facial cushion pads on the headsets as well.
“You have just played an innovative, new game. We would like to improve it, and make other games that are even cooler. We would be grateful to have your help with this by filling out a small form.”